We are looking to onboard experienced and driven professionals to strengthen our Sales Operations division. This is a senior-level role focused on driving presales excellence, owning proposal management, delivering impactful product demonstrations, and optimizing inside sales strategy through data-driven and AI-enabled decision-making. The ideal candidate brings strong cross-functional collaboration skills, a structured approach to sales processes, and the ability to influence revenue outcomes.
## Lead Sales Operations Specialist
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Location:
Calicut
Reports to:
Sales Operations
Experience:
5–10 years
### Key Responsibilities
* Lead end-to-end presales activities from requirement analysis to solution mapping
* Work closely with clients to understand business needs and align technical-commercial solutions
* Support sales teams in client interactions and solution positioning
* Own and manage RFP/RFQ responses end-to-end
* Develop high-quality technical and commercial proposals
* Create customized pitches and maintain version control/governance
* Deliver tailored product demos aligned to client use cases
* Drive strong storytelling and value articulation during demos
* Capture client feedback and continuously refine demo strategy
* Drive lead funnel optimization and improve conversion rates
* Align outreach and engagement strategies with pipeline goals
* Work closely with sales teams to improve win rates
* Leverage AI tools for lead scoring, segmentation, and market intelligence
* Enable data-backed decision-making across the sales funnel
* Identify trends and opportunities to improve pipeline quality
* Partner with Product teams for feature positioning
* Work with Engineering for feasibility and solution alignment
* Collaborate with Leadership on strategic sales initiatives
### Key KPIs
* Lead-to-opportunity conversion rate
* Proposal turnaround time
* Demo success ratio
* Contribution to revenue pipeline
### Required Skills & Qualifications
* Strong experience in presales, solution consulting, or sales operations
* Expertise in proposal writing and enterprise documentation
* Excellent presentation and product demo skills
* Hands-on experience with CRM and analytics tools
* Exposure to AI tools for sales automation and data mining
* Strong analytical thinking and problem-solving ability
### Experience Requirements
* 5–10 years in Presales / Sales Operations / Solution Engineering
* Background in IT solutions, SaaS, or Drone/Hardware ecosystem preferred
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