#### Roles & Responsibilities
* Handle customer inquiries through **phone, email, Google Business, and WhatsApp**.
* Manage all front desk operations, including answering, screening, and forwarding incoming calls.
* Welcome and assist visitors, ensuring a professional and positive front desk experience.
* Provide accurate information to visitors and callers through in-person, telephone, and email communication.
* Perform administrative tasks such as filing, photocopying, document management, and record maintenance.
* Support the management and coordination of administrative support staff.
* Maintain a professional appearance and represent the organization with excellent interpersonal skills.
* Manage receipt of materials from vendors and coordinate with the Warehouse team.
* Verify laundry garments, maintain inventory records, and update relevant registers.
* Monitor housekeeping supplies and place orders as required.
* Manage pantry inventory, including inward and outward stock movement.
* Maintain attendance records for contract workers and visitor registers.
* Arrange refreshments and meals for guests whenever required.
* Verify received materials and maintain accurate records.
* Oversee all Reception and Pantry-related activities.
* Supervise administrative associates and allocate responsibilities to ensure smooth day-to-day operations.
* Manage facility services, including security, surveillance, housekeeping, canteen, transportation, courier, and laundry operations.
* Administer insurance-related activities, including **GMC, GPA, and vehicle insurance**.
* Coordinate domestic and international travel arrangements, including accommodation and logistics.
* Monitor office supply inventory and ensure timely procurement.
* Manage service contracts related to transportation, housekeeping, security, canteen, PF & ESIC consultancy, and other administrative services.
* Maintain and track administrative assets, including office equipment and furniture across multiple locations.
* Coordinate corporate events, meetings, conferences, and employee engagement activities.
* Support budgeting and cost-control initiatives by monitoring budget versus actual expenditures.
* Handle statutory compliance related to **MIDC, NMMC, DISH (Factory)**, and other applicable regulatory authorities.
* Ensure office facilities comply with government regulations, safety standards, and organizational policies.
* Coordinate effectively with internal departments to support business operations.
* Maintain knowledge of labour legislation applicable to permanent and contract employees.
* Maintain physical and digital employee records, including employment contracts and related documentation.
* Manage travel desk operations and provide administrative support as required.
* * *
#### Qualifications & Educational Requirements
* Bachelor’s degree in any discipline.
* Minimum **2+ years of experience** as a Receptionist or Administrative Executive.
* Willingness and capability to independently manage both **Reception** and **Administration** responsibilities.
* * *
#### Desired Qualities
* Strong organizational and time management skills.
* Positive attitude with a customer-focused approach.
* Excellent verbal and written communication skills.
* Strong record management and documentation abilities.
* Professional guest management and interpersonal skills.
* Problem-solving mindset with attention to detail.
* Ability to multitask and prioritize effectively.
* Good reporting and administrative coordination skills.
* Flexible and adaptable to changing business requirements.
* Collaborative team player with a proactive work ethic.
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