Miko

Senior Manager- Human Resources (HRBP + Operations)

HR Department · Mumbai · Full Time · 8-15 years

Posted
26 Mar 2026
Source
Keka
Apply on Miko
Location: Mumbai
Experience: 8–15 years

About the Role:
We are looking for a Senior Manager – HR to drive the people agenda across the organization, focusing on Business Partnering, HR Operations, Employee Experience, and Compliance. This role will work closely with leadership to enable a high-performance Culture, Strengthen HR Processes, and ensure a Seamless Employee Lifecycle.

Key Responsibilities:
1. HR Business Partnering
  • Partner with business leaders to drive people strategy aligned with business goals
  • Act as a trusted advisor on performance, team structure, and employee engagement
  • Drive workforce planning, succession planning, and org design (excluding hiring execution)
  • Support managers in performance management and employee development
2. Performance Management & Talent Development
  • Drive performance management cycles (goal setting, reviews, feedback)
  • Identify high-potential employees and build development plans
  • Partner with L&D to roll out training programs
  • Handle performance improvement plans (PIPs) and capability building
3. HR Operations & Employee Lifecycle
  • Oversee onboarding, confirmations, employee movements, and exits
  • Ensure smooth execution of HR processes with strong SLAs
  • Maintain employee records and documentation standards
  • Work closely with HR Ops team to ensure operational excellence
4. Payroll, Compliance & Governance
  • Oversee payroll inputs, validations, and coordination
  • Ensure compliance with statutory regulations (PF, ESIC, PT, Gratuity, etc.)
  • Manage audits and ensure adherence to labor laws and internal policies
  • Drive policy formulation and governance frameworks
5. Employee Experience & Engagement
  • Drive employee engagement initiatives and culture-building programs
  • Monitor employee satisfaction and implement improvement initiatives
  • Address employee grievances and ensure timely resolution
  • Build a strong feedback-driven culture
6. HR Analytics & Reporting
  • Track and analyze key HR metrics (attrition, engagement, performance, etc.)
  • Provide insights and recommendations to leadership
  • Drive data-backed decision-making in people processes
7. Stakeholder & Team Management
  • Collaborate with Finance, Legal, and Admin teams
  • Manage and mentor HR Ops / HRBP team members
  • Drive alignment across HR functions
Key Requirements
  • 8–12 years of HR experience with strong exposure to HRBP + HR Operations
  • Proven experience in managing performance, engagement, and employee lifecycle
  • Strong understanding of Indian labor laws and compliance
  • Experience working in a startup / product / tech environment preferred
  • Strong stakeholder management and problem-solving skills
  • High ownership, execution focus, and ability to work in a fast-paced environment
Preferred Qualifications
  • MBA / PGDM in HR or related field
  • Experience in scaling HR processes in a growing organization
  • Exposure to HRMS tools like Keka or similar platforms
What Success Looks Like (First 6–12 Months)
  • Strong alignment between business and HR strategy
  • Smooth, efficient HR operations with high employee satisfaction
  • Effective performance management framework in place
  • High engagement scores and reduced attrition
  • Zero compliance gaps
Why Join Us:
  • Opportunity to shape the people function in a high-growth organization
  • High visibility and direct interaction with leadership
  • Ownership-driven, fast-paced environment